More extended testimonials are available upon request and on our Facebook page but here's a sample of what some of our clients have had to say about our service...
Felicia and Tim, West Pymble
We were very fortunate to have been recommended House Search. From the start we felt safe in the knowledge that Cathy had a handle on our style and needs in a home and that the search would be geared accordingly. We received great advice, unerringly accurate house price estimations and excellent service. Cathy was kind enough to field questions at all hours and even mind our child while we looked at properties! We would not hesitate to recommend House Search Australia to anyone looking to buy a home. They have been an invaluable guide and support to us in this process and we wouldn’t have been able to purchase our forever home without them!
We had indirectly seen House Search in action for another person and so were keen to speak with them to assist us.
We had lived in our family home for more than 20 years but the time had come to choose a home for the next phase of life.
Cathy McGowan was nominated to look after us, and she was a delight to work with. Cathy visited us at our previous home after we exchanged contracts to sell and really got to know us, our tastes and preferences. Cathy took the time to understand our reasons for moving, what we were seeking and what we were comfortable to pay.
House Search had excellent contacts among seller’s agents in the areas in which we were interested and good access to potential off-market sales. They looked at a number of properties on our behalf, narrowing the field of what we needed to look at.
When the right property was found, Cathy was clear in advising on how to approach the pre-auction period and what amendments to seek to the proposed auction contract. We got a realistic appraisal from House Search of likely price range and comparable sale prices. After a pre-auction offer emerged from another party, it was Cathy’s reputation and prior dealings with the selling agent that ensured we were appropriately kept in the loop and able to frame our own offer. We exchanged contracts the day before auction with Cathy handling all negotiations. Shortly before settlement, Cathy also assisted with the pre-settlement inspection.
Throughout the process, House Search worked hard for us and secured a result with which we are very pleased. They were professional and most personable to deal with.
Ros, purchased in Thornleigh
I would recommend House Search in a heart beat. This is the second time that I have purchased a new home with their help and support, and this experience was just as good as the last.
Cathy’s professionalism, level of communication, kindness and thoughtfulness was exceptional. At all times I felt supported, not only with the purchase of my new home but with the sale of my old home. The information she provided was very helpful and also greatly reassuring. Thankyou from the bottom of my heart!
I would also like to thank Jacque, who was my Buyers Agent last time I moved. She willingly gave up her time to provide a second set of eyes and opinion and this was greatly appreciated. Thankyou House Search. You provide an extraordinary service which has gone above and beyond expectations.
Jenny and Michael, purchased in Castle Hill
We are so glad and thankful that we engaged with the team at House Search Australia again. This was our second time working with Cathy and she showed the same professionalism, dedication and enthusiasm during the search. The property we purchased was off market, and it was only through Cathy’s strong relationships with the local agents that we found out about it. This worked well in our favour as it eliminated other competitors and bought us time to perform thorough strata and building inspections. Cathy handled the negotiation process impeccably and got a price that is reasonable and definitely below what it would be if it went on the market. Considering the severe supply shortage and strong demand in our search area, we wouldn’t have achieved this outcome had it not been through Cathy and Jacque’s expertise and timely negotiation.
We were again truly impressed by Jacque’s market and area knowledge and appreciate all the suggestions at the commencement of our search, as there were definitely factors that we had not considered earlier. We couldn’t be happier with the result and would strongly recommend House Search Australia to family and friends.
Thank you Cathy and Jacque for your dedication and hard work. We definitely wouldn’t have bought this property at the price we paid without your help. Once again you have gone above and beyond throughout the entire process and exceeded all our expectations! We look forward to partnering with the team at House Search Australia again for future purchases.
Asif, purchased in Glenwood
We started looking for a house over a year ago, but failed every time we tried to secure a property that we liked as we were living overseas and did not get enough time to fly to Sydney to assess and negotiate. It was very frustrating!
While looking for a Buyer’s Agent to overcome the problems we were facing, we got in touch with House Search Australia, led by Jacque Parker. Soon, they were working all out to help us secure the right property. Cathy McGowan, the agent assigned to us, understood our priorities; assessed our financial boundaries and sought to satisfy our specific needs. We felt like we have found our advocate who acted as our eyes and ears on the ground. She paid attention to small details; and advised us on every step of the process. It would not have been possible for us to secure our first home without her help. We thank Cathy for going beyond the “call of duty” and helping us with so many of the ancillary matters.
We strongly recommend House Search Australia to anyone looking to secure a property.
Rebecca and Jon, purchased in Hornsby area
My husband and I were fortunate enough to find Jacque at House Search Australia and she was invaluable in securing our property at the best price by bidding for us. Jacque was so professional, taking us through all the details we needed to know beforehand, answering all our questions and even sitting with us through the process of signing the paperwork after we were successful.
Buying a house at auction is such a nerve wracking and emotional time, and she made it much easier and was so supportive and kind, in addition to being calm and professional throughout. During the whole auction it was clear to us we were in the best hands and that she was working to a clear strategy during the bidding process – which ultimately worked perfectly! I’d recommend her services to anyone wanting an expert to guide them through bidding at auction. Thanks again Jacque!
Graeme, purchased in Glebe
Dear Jacque and Sally,
Thank you both for your professional and diligent work on our behalf in seeking a residence. In a difficult market your clear understanding of our requirements, plus your research, contacts with sellers agents, arrangement of inspection visits and regular and positive communication paved the way for a highly satisfying result. We are very pleased to have acquired the house we did with its suitable location, accommodation and proximity via public transport to the cbd, and especially given it was an off-market purchase!
Stacey and Gerald, purchased in Summer Hill
We couldn’t be happier with the service we recently received from House Search! Sally has been amazing throughout the entire adventure; so incredibly supportive and knowledgeable. The Sydney property market can be quite daunting and crazy at times, but it was so reassuring to have Sally (and Jacque) on our team and going in to bat for us – particularly at auction!
The House Search team made the entire process easy and stress free for us-we could ask for nothing more in our first foray into the Sydney real estate market. Thank you so much!
Franz and Louise, purchased in West Pennant Hills
When looking to move from our rented apartment into a family home, and with our first child on the way, we decided to employ Jacque Parker from House Search Australia to assist and we could not be happier with our decision here.
Jacque was at once highly professional and organised, as well as being warm and friendly: an ideal combination to take stress out of the whole process. She was meticulous, ensuring at every step of the process that every t was crossed and i dotted. She was upfront with us about our chances of success and her extensive knowledge of the market and local agents meant she could predict the selling strategies and consequently develop options for us.
Jacque supported us through all the key phases of our purchase, from the initial inspections through to the negotiations and signing of the contract and pre-settlement inspection. During these phases we thought her knowledge and approach made everything smoother. Overall we believe our choice to use House Search Australia was a great investment- it saved us so much stress, time and probably money too, in terms of the negotiation. We highly recommend House Search Australia.
Jennifer, purchased in Lane Cove
It has been an excellent experience working with Cathy and Jacque from House Search. Both of them are very professional in their dealings and they have genuinely cared for our needs and preferences. The journey towards securing our dream place hasn’t always been easy, and I am sure that, without Cathy’s positive encouragement, I would have given up the search. It has certainly been a very enriching experience, and I would definitely recommend using a buyers agent, and not just anyone, but House Search Australia. It has been a pleasure working with such a high calibre team.
Hally and David, purchased in Gladesville
In a difficult market, at a popular price point, and in a sought after area there was a lot of competition for every house we viewed. We had tried unsuccessfully for 6 months ourselves before we engaged the services of HSA but once we had Simone as our personal buyers agent acting on our behalf, everything became so much easier and less stressful. Simone completely understood what we were after and was able to use her inside industry knowledge and experience to find properties that suited us and that we could actually afford. She saved us so much time and in the end money too. She gave us confidence that someone from the industry was actually ‘on our side’ – and this was really key for us.
Simone was honest and realistic and could cut through the sales talk to give us a much clearer picture of the facts; of buyer interest, ‘real’ price guides and strategies we could use to buy a particular home. Simone worked tirelessly throughout each week making calls, emailing and researching properties, she was very thorough and had contacts and advice that we could not have come up with on our own. She organised everything and allowed us to balance our busy life with the house hunt and reduce our open house visits to a minimum. Jacque was also a wonderful source of help to us throughout the process and bid on our behalf at auction too. She also stepped in if Simone ever had a clash of property open times. Both Simone and Jacque were so helpful, so reassuring, so lovely and they really listened to us, they actually cared about finding us a good home and you don’t get that if you just deal with real estate agents direct – as we all know they are working for the vendor not the buyer.
Simone and Jacque at House Search Australia (HSA) were absolutely wonderful in our search to find the perfect home for our family and we cannot thank them enough. We are so happy in our gorgeous new home – which we never would have managed to buy without them. We have absolutely no hesitation in recommending their services, we are so thrilled and will use them again should the need arise.
Thank you again Simone and Jacque – you must come round to visit us soon!
Jan and Anja, purchased in Summer Hill
Thank you for a great customer experience in the frequently quite turbulent business of property hunting. Your expert advice saved us a lot of time and guided us expertly towards a sound investment choice. Communication was fantastic. And you were very responsive to our specific needs, both in the selection process, and also in the type of information we needed on the shortlisted properties. Sally, you worked tirelessly, and we really appreciate that. Should we be in the market again for a property purchase, we will have no hesitation whatsoever to call you up again.
Gordon and Lily, purchased in Baulkham Hills
I’d like to thanks Cathy McGowan for her patience and continued tenacity to help us purchase our recent investment property. We had many ups and downs during our very specific search but she was continually positive and professional in her approach, which made our lives much easier and stress free throughout the house search. Our search was not straightforward and her eye for detail & thoroughness ended up being the reason we found something that met our brief. Cathy was highly engaged and continued to keep us up to speed at an appropriate level so we we felt informed throughout the search process. Thanks for all your help Cathy!
Alex N, purchased in Russell Lea
Sally, thank you so much for your help with my purchase. I’m very happy with the final choice, especially as I haven’t compromised on any of my wish list items! I love the area and am looking forward to getting to know it more once I move in, and especially looking forward to catching the ferry to work on the odd occasion. Also, I might add that I’m really pleased that this has all happened quickly and in such an efficient way, and stress-free too. Thankyou again!
Abby and John, Inner West
We are so delighted! Words cannot even express how grateful we are to you and Simone for all your assistance. We cannot speak more highly of Simone and all her extraordinary efforts on our behalf. She is truly amazing and we would have been lost without her!
As first time buyers and novices in such a competitive market, we would not have been able to secure a property at all, let alone such a fitting one at such a great price. We have been singing her praises and recommending House Search Australia to everyone who will listen! We must admit we are really going to miss Simone and all her wisdom and advice. When we do need to upgrade in the future, you and Simone will be the first people we will call and we will be telling all our friends and colleagues to do the same. Worth every penny and honestly the best decision we’ve ever made. Thankyou both!
Patrick and Rebekah, Gulgong (purchased in West Pennant Hills)
Living a long way from Sydney, we realised how necessary a buyers agent would be. From the first phone call, it was clear that not only were House Search professional but also very personable and accommodating. Throughout the entire process, we were well looked after and led around the various pitfalls and obstacles in our first home buying experience.
From the initial searches, to the inspections and, finally, the negotiations, Jacque was not only helpful and sympathetic to our inexperience, but was assertive and insured we were able to get the house we wanted for the price we wanted. I would recommend Jacque, and House Search, without hesitation to anyone who is even remotely serious about buying a house.
As someone who rarely fills in feedback forms, I have and do wholeheartedly recommend House Search to anyone who is serious about buying in Sydney. The title of “best buyers’ agent” is well deserved. Thankyou!
Paul and Sarah, purchased in Harris Park
Thankyou for your efforts. The fact that you saved us so much time in finding the right investment property was the biggest advantage of using House Search. Cathy did a great job of reviewing, inspecting and sending updates as to what properties were worth following up in more detail. After making an offer on the first recommended property, Cathy conducted further research and discovered there had been some major history of ongoing repairs done to the unit block in the past, which changed things, so we withdrew and moved on. She finally found the right property at the right pice and helped us all the way to settlement. Thankyou again.
David and Cate, Greenwich
We engaged Jacque Parker and the team at House Search to help my wife and I purchase our new home in Sydney’s lower north shore. From the first meeting to the final day of arrival at the new house the experience was excellent and ended with an outstanding result.
Jacque quickly worked out what we were looking for- even if we ourselves weren’t too sure at times! Her research was thorough and she presented us with numerous options, but only after careful consideration.
But Jacque’s expertise and experience really started shining through when we spotted a house that looked as if it was likely to be sold at a price outside our budget. Due to the state of the market in this suburb and price range, Jacque decided it was worth investigating further. She kept a very close eye on the property and, with a week to go to auction, she advised that we should at least attend and bid- to our limit.
Her instincts and research proved to be spot on. Her tactics at auction were excellent and we secured the property at a price that was considerably below the agent’s expectations. Thanks to Jacque we saved a considerable amount of money, but more importantly if we haven’t approached her for her services in the first place, we might not have attended the auction at all! Thankyou again.
Clare and Bevan, Lane Cove
Both Bevan and I are so very pleased that we decided to use Search Australia again. We really appreciated both your and Cathy’s honest feedback about what our budget would afford us and additional suburbs that we hadn’t yet considered.
Cathy was an excellent buyer’s agent for us, grounded and diplomatic, and clearly had a good knowledge of the area and relationship with the agents with whom we were interacting. Unlike our first buying experience where we were very clear on what sort of investment property we were looking for, we needed an agent who could be flexible and patient as we worked out our priorities and points of compromise for a family home.
When it came to the actual purchase, Cathy invested way beyond expectation in terms of ensuring the best possible outcome for us. We honestly don’t know how people do it without an agent! We are so pleased with the property and can’t wait to see it transformed through renovations.
Sunita and Xavier, bought in Roseville
We had done a lot of research into buyers agents and didn’t want to take a chance at us negotiating, with so much money at stake. We found that Jacque from House Search had very good testimonials and came recommended by other home buyers. She was wonderful in guiding us through the initial procedures and we decided to go with her company, as I felt she would best understand our requirements and be able to find us a wonderful home. She surely exceeded all our expectations.
We were very particular about the north shore area for our budget, however realised that a house with a backyard (for our two kids) was totally out of our reach. There were also other important criteria (eg: gas cooking) that really reduced our options… despite this Jacque was able to work within these difficult constraints and within a matter of 5-6 weeks managed to zero in on a terrific ground floor unit with front and back grassed courtyards! The added advantage was being so close to Chatswood, as well as a 5 minute walk to the train station. Moreover the property was in very good condition, being owner-occupied. The asking price was on the higher side, however Jacque managed to bring the price down (lower than the bank’s valuation) and within our budget, after significant negotiations with the agent. She also conducted a very thorough pre-settlement inspection and ensured we were happily settled, even after we had moved in. We have since received many compliments about our home and it’s floorplan from various guests. We are really happy that we went with Jacque as she made our home dreams come true. Thankyou!
Ray and Romana, Thornleigh
We are extremely happy with the services of Simone and the rest of the team at House Search Australia. Our requirements were quite unique as we were looking for a house with an existing granny flat or a potential to build one. Simone was very enthusiastic despite this challenge.
We had been looking ourselves for a while and we were getting anxious about finding something quickly before our baby arrived, we literally had 3 months before it would be too late.
Unbelievably the first shortlist Simone shared with us had our dream home on it. We got very excited and were ready to make a strong offer, but Simone’s experience was key here to navigate us through the offer process with a calm and strategic approach. Her knowledge of the area, and in-depth research, resulted in a lower offer than we would have made ourselves. It was accepted almost immediately.
Additionally, we faced a few significant hurdles in the period between exchange and settlement which would have been much more nerve racking if it wasn’t for the excellent guidance we were provided.
As first home buyers, we simply cannot imagine going through the whole process without the help of House Search Australia. Thankyou again for everything.
Shilpa and Shailesh, Lane Cove (purchased in Baulkham Hills)
Dear Jacque and Cathy, when we first heard about your company, we weren’t sure if you could help as per our requirements, but we are so glad we did! We really appreciate the efforts Cathy has put in on our complex house hunt project by understanding our needs, which turned out to be spot on. Your patience for finding our dream home was unbelievable. You both were very attentive, passionate, helpful, knowledgeable and seemed genuinely interested in helping us find a home that met our needs, rather than just being focused on making a quick business.
Because of your efforts, we were able to find exactly what we needed and we are very satisfied with our purchase. We will not only use your professional services in the future but also recommend you to others. You have put together a great team that make
s us as customers feel respected and valued. We were also very impressed with your hospitality and your follow up business support on helping with trade recommendations and thoughts on renovation ideas. We will always remember Cathy’s special gift (that bag of limes!) that was very very special to us. Thankyou again for putting up with tricky customers like us. You are simply great!
Jenny and Paul, purchased in Dee Why
We cannot express our gratitude enough for finding us this terrific investment unit on one of our favourite Sydney beach spots! With a very challenging budget in the current Sydney market, you managed not only to find this little gem (that wasn’t even advertised to the public) but negotiate a price that we believe represents extremely good value for money. Paul and I were absolutely thrilled with the result and there is no way we could have found this without you and House Search by our side. To think that it only took 5 short weeks, when we had been looking previously for almost 9 months is testament to your hard work, local knowledge, contacts and ability to get the job done!
The follow up service has also been outstanding- interviewing prospective property managers, gaining access prior to settlement for our quotes, liaising with the agent, lender, inspectors and conducting the final pre-settlement inspection to ensure all was well (and that the owner had emptied that very full garage!). We cannot wait to tell everyone what a fabulous experience it has been working with House Search and we look forward to doing it all over again for our next purchase. Thanks ladies!
H and S, North Ryde
It gives us great pleasure to write this testimonial for House Search Australia: Jacque Parker and Simone Luxford. They very helpfully and successfully aided us in buying a house, and we couldn’t be happier with their service. Despite a crowded and busy property market, they were able to locate us a great home and negotiate us a good deal.
Jacque Parker was delightful to speak to. She was very empathetic to our situation, but at the same time did very well in helping us to have realistic expectations as to what we could reasonably afford in our area.
Simone Luxford was our buyer’s agent, and she was awesome. Words I would use to describe her are: motivated, determined, relentless and thorough. She was very personable and got to know us and what we were after, so week after week she found properties that were exactly what we were after. Whenever we were interested in a property she would conduct buckets of research and provide meticulously researched Comparative Market Analysis reports for each, so we could assess value as objectively as possible. She was constantly available, ever reliable, never got frustrated with us, and humoured us when we started to entertain alternate ideas. She navigated us effortlessly through a turbulent property market and our changing requirements. In the end, she located a top quality property that had been passed in at auction, built a good rapport with the selling agent and was able to close out a good deal for us. We are very happy with the service from Simone, Jacque and House Search and we would totally use them again if we ever needed to buy another property.
John and Kellie, Perth (purchased in West Ryde)
After meeting with you initially and engaging you to negotiate and buy a place for us, you certainly made our purchase a smooth process- especially appreciated given that we were buying interstate. We bought for an excellent price (thanks to your negotiating skills!) and we really appreciated the continual communication and updates throughout the whole process. We will definitely recommend anyone we know purchasing in Sydney to use your services. Thankyou again.
Chris and Lucy, purchased in Petersham
Simone from House Search Australia was fantastic and very helpful in assisting us to find a home: not just from an educational point of view, but the way she enquired, followed up and then researched various properties. She provided a highly personalised service.
It’s also definitely taught me more about the inner west market and reset my expectations not from just a financial point of view, but from the cultural, dynamics of certain streets and the psychology of purchasing and market value in general.
I’d say, for this type of invaluable knowledge, being in the industry for many years, and with the connections, understanding and rapport built with selling agents, Simone has definitely delivered service exceeding satisfaction- I would recommend her to anyone considering a purchase in the future.
Aidan and Lizzie, Frenchs Forest
After literally 4 months of Saturdays wasted looking all over what must surely be the world’s most unforgiving city for real estate here in Sydney, we were at our wits end. The underquoting, the selling pre-auction, the miserable size and quality of anything in our price range – were all taking us to a breaking point.
I’m sure I can speak for my husband when I say that we were completely blown away with the speed at which you took up our case, viewed the property, did all the research, appraised and put in the offer (against multiple buyers) and negotiated successfully to win our our home… all in a matter of days!
I’ve suggested to a number of our friends that they consider engaging House Search instead of attempting it themselves. Not only was your fee entirely paid for in the savings we made on the property price (by not paying more unintentionally) but you made it completely stress-free for us. Thankyou so much!
Rob, purchased in Parramatta
Having done a fair amount of research into property investment, I knew it was the right thing to do, but still had so many questions and doubts. I had heard of the concept of a buyers’ agent service recently and House Search Australia’s reputation was second to none. Sally and Jacque lived up to this and more- the entire process was both stress-free and extremely educational.
I think it’s safe to say that I never would have got the property I now have I had tried to buy on my own, and it seems that House Search has just as good a reputation amongst selling agents, as they do with their customers. I would say the fact that we got the property in the end, despite another higher offer, is testament to that! Needless to say, I am more than happy with the outcome and would highly recommend them to anyone in a similar situation, looking to buy.
Mark O, Sydney (purchased in Glenwood)
It was a great pleasure working with Jacque Parker in relation to my recent purchase. Given it was also my first purchase, it was of immeasurable assistance to have her guidance… I was impressed with her knowledge of relevant property investment matters, and her ability to work within my budget and investment criteria. I felt greatly assured to have an independent buyer’s agent representing and helping me with this purchase, particularly given that Jacque has not only a great deal of experience with property investment but is an investor herself. Thankyou again!
Diana and Max, purchased in Cheltenham
Thankyou Jacque for helping us secure our property at auction in a very heated market! Your local knowledge, advice and expertise at bidding resulted in a very successful outcome, in a desirable area within our budget. We would be happy to recommend House Search for any buyers looking to secure a home or investment property here in Sydney.
Sarah W, Milson’s Point (purchased in Dulwich Hill)
Thankyou Sally and Jacque for the smooth purchase of my first investment property! After an unpleasant experience with another buyers’ agent, I had my reservations about engaging another BA but you did not disappoint. It has been wonderful working with your team and I was a lot more relaxed and enjoyed the process after I engaged you. Thankyou for taking control of the stressful situations, handling all the issues efficiently, and always looking out for my best interests.
Sally- you really assured me that I was in good hands right from the start and the results achieved are testament to that. Thankyou for your professionalism, exceptional service and always being on top of things. Having you pick me up for inspections was definitely a bonus I don’t take for granted! It’s been a real pleasure having your assistance in this journey and I would not hesitate to recommend you or House Search to my friends and family. Thankyou again!
Stephen W, purchased in Western Sydney
Thankyou very much to Jacque and Cathy for all their assistance in finding the right property for us. We had set out the criteria we wanted and, with a combination of contacts, timing and hard work, we were able to secure the right property we were searching for within the first week.
We have been very impressed with the knowledge and dedication shown by both Jacque and Cathy and this purchase certainly wouldn’t have been so quick and painless without them. Communication and attention to detail was second to none and made the whole process feel uncomplicated and thorough.
I would have no hesitation in recommending House Search to any investor looking to purchase a property in Sydney, no matter how strict their criteria is. They will no doubt do everything they can to ensure their clients end up with a property they are proud to add to their portfolio.
Craig and Kirby, Epping (purchased in Beaumont Hills)
Initially, engaging a buyers’ agent was a decision not easily made – on paper the cost was something we first thought…”it’s a lot of money we could potentially put towards our home”… HOW WRONG WE WERE! Particularly in a rising market, we feel this is the BEST decision ever made, and BY FAR the best value for money service we have ever received!
House Search were honest and reliable with “inside knowledge” we wouldn’t have even thought to research. They provided a thorough, well-researched service and were on brief for EVERY house we were shown. Their complete service meant all the hard work was done for us – zero stress- from finding properties to bidding/liaising with agents, to the final pre-settlement inspection. I am still pinching myself to this day over our lovely new home… how having the “coach in the corner” meant we unquestionably saved thousands… not to mention the time and stress saved in what would have resulted in a search that would definitely have taken MONTHS had we done it alone.
After a few short weeks of what became an enjoyable process (who would have thought?!) and being presented with a shortlisted shopping list of homes each week, we found our dream home and even we couldn’t believe it was finally secured!
We cannot express our gratitude enough to Cathy, Jacque and the team…they were always professional, provided guidance and answered all those silly questions we couldn’t ask anyone else (or google!) due to the sensitivity of information or when we simply didn’t know WHO to ask. People in the industry have an expectation that you should just “know” the process and requirements around buying, selling and all the paperwork that accompanies it. House Search were always happy to explain the ins and outs, and never treated us like “another number”.
We have already let our friends who started house hunting before us about House Search – they have watched our effortless exit and entry out of, and back into the market – all the while with our relationship intact and (mostly) smiles all round, whilst they are still searching and miserable. House Search have been the best kept secret that I’m happy to share and have made the next stage of of our lives moving home as enjoyable and exciting as it should be!
Scot and Sally, Mosman (purchased in Waverton)
We had a 3 month campaign with Jacque Parker from House Search to find an investment unit on the lower north shore. We had an easy relationship with Jacque and at all times she was friendly, prompt with all correspondence and was easily contactable. We felt that our requirements and opinions re: properties were similar and we were never shown any property which was not of interest or didn’t fulfil our criteria. Jacque was diligent and thorough in sourcing suitable properties and arranged viewings to suit our needs. Her market analysis of properties was detailed and contained even more information than we required. A weekly appraisal of the market was equally detailed. Jacque was also able to recommend building inspectors, conveyancers and property managers to assist in securing a sale and further tenancy arrangements. Her services extended to the completion of the sale with accuracy and good attention to detail.
It was noted that in a market where property prices were escalating quickly, Jacque was quite conservative in her expectations of prices, where other buyers were obviously much more aggressive. We were fortunate to secure a property which we believe was reasonably priced and represented very good value in a market which was moving very quickly.
We would certainly be very happy to recommend House Search to others and only hope we can find a similar service if we were to seek assistance in a different location.
Alison and Mark, Brisbane (purchased in Kellyville)
When setting out on the journey to purchase a property in Sydney (whilst living in Brisbane) we were conscious that we knew very little about the market and wary of the traps, particularly when buying quickly was a priority. Fortunately, we came across House Search Australia and, after hearing glowing recommendations, we decided to move forward with them. It turned out to be the best decision we ever could have made, as the service provided has resulted in unbelievable value for money, due to Jacque and her team’s ability to quickly understand our requirements, her expert knowledge of the local property market and her meticulous and professional, friendly approach.
Jacque had the final property process wrapped up in less than a week, saving us far in excess of the cost of the service, and continued to remain committed to the end, to ensure a successful and smooth settlement. We would recommend House Search to anyone in our position. They are highly professional and ethical buyers’ agents who certainly have the interests of the buyer front and centre at all times.
John and Ann, Singapore (purchased in Mosman)
We wouldn’t hesitate to recommend House Search to assist with finding a property whilst living overseas. With Cathy and Jacque’s assistance we were very successful in securing a lovely home in Mosman in a short time frame.
Cathy assisted us from the initial search through to auction and exchange, and we are extremely grateful for her help. Over a 3 month period she made enquiries on 78 properties, sent us weekly reports, conducted inspections and filtered shortlists for us to consider. She was extremely efficient, reliable and trust-worthy and always put in extra effort to ensure we got to view the maximum number of suitable properties on our trips to Sydney. This was really appreciated as, without her help and local knowledge, our task to find a new home would have much more arduous. Thankyou Cathy!
Veronica, Hendrik and Esther, Hornsby
Thankyou so much Sally and Jacque for helping us find and buy our home! We’d read so much about first home buyers losing out to investors at auctions and buyers searching tirelessly for six months or more to secure their property. Buying for the first time with you, however, was seamless and was achieved in less than two months. You helped us decide what we could realistically buy in the area that we wanted to live. With your valuable market reports we were able to buy at the right price and your fees were easily recouped with your excellent patient negotiating, not settling for the inflated price the seller was asking for.
Sally, you were always on time to every appointment and you answered every one of my phone calls, no matter what time of the day or how insignificant the question! We felt very comfortable being completely honest with you throughout the process and this was reciprocated: it was unique to work with such professional women from House Search… I still pinch myself that finally we can relax about where we’ll live in our later years due to this purchase. I’m so grateful also to have helped our daughter get onto the property ladder. I’ll know she’ll also be in contact with you for her next purchase in the near future. Thankyou both again.
Francois, Japan (purchased in Baulkham Hills)
I want to thank Jacque and her team from House Search Australia. Without their help it would have been very difficult for me, being in Japan, to purchase the right property in Australia. Cathy searched and considered more than 22 properties for me in the first week alone. I found her to be very well-connected to selling agents and she also had access to properties before they were listed to the general public. She pointed out the defects in various properties and in the end helped me to purchase a property in a superior suburb than what I initially thought I could afford, and all within my budget. I will surely make use of House Search’s services again when buying my next property.
Hamid and Linda, Baulkham Hills (purchased in Wahroonga)
Like most people, we were on a tight budget when we decided to upgrade our home. So we thought, why do we pay yet another set of fees to a buyer’s agent, if we can save that for our purchase or renovation? The decision was very easy. We don’t go to court without a lawyer, and we don’t buy a home without an expert on our side, fronting sellers who have an army of experts on theirs.
The decision to use House Search Australia (HSA) as our buyer’s agent was also very easy. They weren’t pushy, and their fee structure seemed fair, so that was a good start. Later, when we had our first briefing (which, by the way, took over 3 hours) we felt that they took a very personal interest in our needs and what we wanted.
What happened next confirmed that we made the right decision. The road to finding, negotiating and settling was tough and deeply emotional at some stages. Jacque’s advice was pivotal in all of these steps… their appraisal on our final home assured me that our selection was sound, secondly we had other alternative choices in the bag if the deal couldn’t work, and thirdly we knew we couldn’t have reached a good deal without their intense negotiations.
Will we use them again? Well, we don’t need to for a while, but definitely yes. We hope that Jacque is still working should we decide to downsize in 20 years time!
Joanne and Warwick, Westleigh (purchased in St Ives)
We knew what we were looking for in a property and spent many weekends viewing houses, only to miss out at auction…it became apparent that we needed help and so we searched for and interviewed several buyers’ agents.
Jacque Parker impressed us with her down-to-earth and genuine approach. She understood our brief and soon after engaging her services, we had secured the purchase of our lovely new home. Jacque’ superb skills of negotiation enabled us to make an offer to acquire the property after only one open home, thus avoiding the whole auction process. She liaised with the selling agent and the vendors on our behalf, allowing us a longer settlement and also a very positive relationship wiht the vendors.
We believe we saved a substantial amount of money by not having to purchase at auction and that House Search’s fee was an excellent investment. The whole process has been very positive for us, with Jacque keeping us informed every step of the way. In fact, when it came to the sale of our own home, she even attended the auction and supported us on the day. We would definitely recommend Jacque to anyone who values their weekends and doesn’t feel they have the skills required to secure a property in the Sydney market.
John, Tina and Silas G, Epping (purchased in Glenwood)
House Search was invaluable in helping our family find the perfect home. The time and money we saved was well worth the investment. Cathy was able to help us navigate the complex real estate market and provide advice on how to deal with specific selling agents and their tactics. She did all the research for us and made our time at inspections worthwhile, without wasting our weekends looking at properties that didn’t meet our needs. She listened tirelessly to what we liked (and didn’t)… she had insight on properties coming to market long before we could locate them online.
When it was time to make an offer, House Search did it all. They negotiated, found legal counsel, arranged appraisals, inspections and handled the entire dialogue between the financier, selling agent and legal representative.
We are convinced that we were able to get the very best house in the best location and for the best price thanks to House Search. We know we will be in this house for a very long time, but if we choose to sell and buy again, we will DEFINITELY be using House Search again. Thankyou again!
Ann and Vasco, Gordon (purchased in Wollstonecraft)
When told of the benefits of buyers agents and given a couple of names, we chose to pursue the advice of House Search Australia and can only say that they have been great and the experience was totally professional and trouble free… From the first meeting we knew we had a good match and that their services would give us the best chance of achieving our goals and especially our inexperience with property auctions. Why would we gamble our hard earned monies at auctions when we don’t have that skill or experience and when professionals can act on our behalf?
Besides organising inspections outside the usual public inspection times, Cathy’s local knowledge and relationship with the real estate agents was invaluable. We received good market information about properties of interest but perhaps the greatest benefits were around the strategies close to auction. We were keen on one property in particular and eager to make a pre-auction offer but Cathy’s advice, because of the uniqueness of the property, was to not set a mark by such an offer. We took her advice and the auction proceeded. Cathy met with us prior and we had set a top figure which gave her the ability to act with confidence. The bidding at auction was a sight to behold! Cathy’s experience really showed up and we were successful at considerably below our top mark and at the lower end of her estimated market value. A truly great day and result! I don’t believe that we would have paid what we did, had we tried to enter the fray on our own…
Even after the auction both Cathy and Jacque have been extremely helpful with settlement and other related requirements. Their professionalism, personal attention and advice made what is one of life’s most stressful experiences an almost enjoyable process.
“It is with great pleasure that I give my highest recommendation for House Search. The team here have been consummate professionals from start to finish. I have been thoroughly impressed with their dedication and proficiency in looking after the needs of their clients at all times.
I have no doubt that the reason I was successful at my recent auction was due to the skill, excellent judgement and professionalism of Jacque and her team from House Search. I am also sure that without their assistance I would have paid approximately $90,000 more than I thankfully did with their support and advice. I have complete faith and trust in House Search and would not hesitate to recommend their services to all my friends, family, colleagues and clients.
Thankyou for an outstanding service!”
Sam and Jessie, Bondi (purchased in Quakers Hill)
From the beginning, House Search worked professionally and collaboratively with us to understand our goals for our next investment and then developed a systematic plan of action to help us realise those goals in our property purchase. With Cathy’s superior negotiating skills she acquired a property deal for us that was not only fantastic in value and met all our criteria, but was under budget of more than $40,000. If that’s not a great result then I don’t know what is! We would use the services and expertise of this company again without a doubt. Thankyou again!
Debbie and Nev, Brisbane (purchased in Kings Langley)
Just a quick note to thank you both for your “above and beyond” service in regard to our quest to acquire an investment property in the highly competitive market. Top marks Cathy for your relentless pursuit of our brief, prompt communication and professional guidance, all very much appreciated. With much gratitude.
Charles and family, China (purchased in Mosman)
Thankyou so much for your great help in finding us our ideal home recently at Mosman and successfully negotiating the price to bring down to our target budget! We are so happy to have used your very professional services to buy our dream home, and all in less than a month’s time. Your fantastic professionalism, in-depth explanations, thorough arrangements and charming personality are all very impressive and appreciated! We will definitely be recommending you to all our friends looking to buy in Sydney!
Nicole and Oliver, Fairlight
As first time house buyers (and new to the terrifying Sydney housing market) Simone and Jacque were an invaluable resource to us. They helped us through every step of the process, from starting the search all the way through to settlement. Having the support of Simone and Jacque made buying a home fun rather than stressful and in the end their service more than paid for itself. We wouldn’t hesitate to recommend House Search Australia to anyone in the market for a property. We couldn’t be happier with our new home!
Yoko and Subash, Lane Cove (purchased in Kellyville Ridge)
We could not be happier with the outcome and really appreciate everything Sally and Jacque have done for us! In the current heated real estate market, we understand how easy it is to overpay. Without professional (but personalised!) advice and assistance from Sally and Jacque, we would have probably settled for second-best, believed what selling agents told us and overpaid. Being told many times that “You can do better” by our buyers agents reflected their honesty and genuine interest for our future.
Additionally, we had to sell before buying and, with no family around, we needed a simultaneous settlement – a nearly impossible task in this market. In the end, everything worked out perfectly and we can honestly say that Sally and Jacque went above and beyond to assist us and make this happen. Sally’s optimistic personality was just what we needed in this stressful search, of course backed up with her professional knowledge, experience and contacts in the industry. Thankyou both!
James and family, East Killara
Dear Cathy and Jacque, We would like to express our heartfelt appreciation for your wonderful service, great insight, timely action, tactics, proper guidance and negotiation skills… that have led to the success of buying this wonderful property…at a price that is even lower than what we were prepared to pay…It’s been such a delightful experience working with you to secure our dream home and we will definitely be recommending you to all our friends who are planning on buying. Thankyou so much again!
Brett and Merel, Chatswood
“We found your whole approach as a Buyers Agent to be extremely professional, proactive and well informed. The emails with the descriptions and web links worked well, especially for time-poor people. You definitely saved us time during the weekends, considering the amount of houses you researched for us. Contact/communciation in general was responsive and to the point… your approach is very personable, yet efficient… Once again, many thanks!”
Judy Smart, Executive Producer, Shine Australia. Purchased in Glebe, St Peters, Parramatta, Baulkham Hills, Castle Hill, Blacktown, Gordon, Lindfield, Freshwater, Canterbury
“Faced with the mammoth task of purchasing a number of unrenovated properties on a limited time schedule, we enlisted the services of buyers agent Jacque Parker and her team at House Search Australia.
We needed rundown properties bought quickly for the lowest price possible. Jacque researched and inspected a large number of properties on our behalf, only putting forward to us houses that fitted our criteria exactly. And when it came to securing properties at auction or by negotiation, she was unrelenting. We feel extremely confident she helped us purchase properties for the absolutely lowest price possible.
Jacque was extremely efficient to work with, always professional and put in 200%. In terms of customer service, communication, reliability and dedication, she is second to none.
I would have no hestitation in recommending Jacque to anyone looking to buy a property in Sydney. Jacque and her team at House Search Australia were an absolute pleasure to deal with at all times and I thank them for their hard work.”
Rick and Jocelyn, ACT (purchased in Castle Hill)
This was our first time using a buyer’s agent to perform a full property search. We were really surprised by the high quality professional services House Search provided. As interstate buyers, we really didn’t have sufficient knowledge of the Castle Hill region and could only select target areas purely based on data analysis…difficult especially in a hot market like Sydney. Both Jacque and Cathy provided lots of valuable information and advice during this search which helped us build a complete view of the local market and demographic structure.
Cathy provided a wonderful one-on-one service for us, and we felt so privileged. As I was very busy at work, I didn’t have time to really think about anything else. Cathy spent lots of time answering my phone calls or replying my emails during the night.
During the search, the first property Cathy recommended was a villa. It was a perfect investment property in all aspects. We became emotionally attached to this property and when the price went above its value, Cathy provided very subjective advice to pull us out of the crazy price bidding. We felt so grateful that a real-estate professional was working with us at this time.
The final property we purchased was recommended by Jacque and Cathy. It is close to everything. Cathy spent lots of time communicating with the selling agent and the owner to insure a very smooth purchase. Our property was rented out the day after settlement. We just cannot believe that everything went so smoothly. We really believe the service provided by House Search was worth every single dollar.
Joe and Jennifer, Canada (purchased in Stanhope Gardens)
My wife and I currently reside in Canada and were looking to buy an investment property in Sydney. We needed a property that could provide a suitable rental return but also be available to us when we returned to Sydney for lengthy periods. We looked for months online and found it extremely difficult to find the right home that met all our needs and our budget – especially in this hot Sydney property market.
We discovered House Search and after a thorough briefing session with Jacque and Cathy, they went to work looking for our property. They were able to leverage their experience, local market knowledge and contacts to find a number of properties that they inspected and provided excellent recommendations based on our needs. They were always available when needed and responded promptly to our enquiries (even when the differences in time zones weren’t always ideal).
Ultimately, we feel Cathy went above and beyond to find the ideal property that met all our needs. Through her real estate connections she found the perfect home that would provide us with all year round rental income from the attached granny flat plus a fabulous place for us to stay in an ideal location. She also consulted with local property managers about the possibility of short-term lettings for the house in our absence. Truly outstanding service!
Working with buyer’s agents is common practice in Canada and we understand it is not so common in Australia. In saying that, I would strongly recommend anyone looking to buy a fabulous home in Sydney – whether your local or reside overseas – to contact Jacque or Cathy at House Search. They will ultimately save you time, money and stress and will find you exactly (or close to) what you’re looking for. Many buyer’s agents in Canada could also learn a lot from Cathy and Jacque with regard quality service and listening to your client’s needs.
Thank you so much to the fabulous team at House Search!
Michael and Jenny, Killara
We knew immediately we had picked the best buyer’s agents when we met Jacque and Cathy in person. The dedication, professionalism and passion you have were infectious and really inspired us to learn more about the property market. It was an absolute blast working with Cathy. We were on the same page from day one and we learned so much from her knowledge, expertise and experience.
Words can’t really describe how impressed and appreciative we were with Cathy throughout the search process and she was able to finally secure a property (that ticked all our desirable features) in a highly competitive market.
Cathy was approachable and professional from beginning to end, was efficient, reliable and always available to provide valuable advice. She listened attentively and we always felt comfortable, having complete confidence and trust in our dealings with her. We certainly wouldn’t have purchased such a great property at an incredible price without her persistence and hard work. Thankyou Cathy and Jacque for your outstanding service! We can’t recommend you highly enough!
Paula and Brad, Wollstonecraft
We had the pleasure of using House Search in 2009 for an investment property and had no hesitation in contacting them again when looking to purchase a property for our SMSF. Jacque introduced us to Simone Luxford, who had the daunting task of finding us a suitable property on our limited budget in the “red hot” Sydney property market.
Simone proved from the outset to be a true professional and an incredible asset in our search. She was passionate and her research on all shortlisted properties was extremely thorough… Despite the frenzy and missing out on several properties at auction (Simone refused to bid above what House Search considered ‘fair value’) Simone remained positive at all times and maintained we would definitely find the right property, “We just have to be patient”. She proved to be on the money throughout the entire search process. We secured a wonderful property in Wollstonecraft which met all our criteria, and for a very fair price. Further, Simone interviewed and recommended a property manager on our behalf and undertook the pre-settlement inspection.
Overall, we couldn’t be happier with the services supplied again by both Jacque and Simone at House Search- we will definitely use them again and have no hesitation in recommending them to prospective property buyers.
Rod and Frances, Malaysia (bought in Castle Hill)
Buying property is a stressful experience at the best of times and even more so when the property market is going crazy and the fear of missing out is insidiously chipping away at your resolve not to rush into a purchase. After a number of unsuccessful attempts to secure a property by ourselves we realised we needed help and were glad to have the wise counsel and guiding force of Jacque Parker (House Search) on our side….her knowledge of the North West market and local agents gave us an insider’s perspective into the process. She was professional, insightful and provided a voice of calm and reason above the maelstrom of a real estate market gone mad.
Jacque’s well thought through advice, clinical evaluation of properties and market knowledge gave us the confidence… and not over-pay which is very easy in this market. We found the combination of her experience, cheerful confidence and great communication skills to be invaluable in helping us decide on which properties to purchase and we are extremely happy!
Bronwyn and Ian, ACT (purchased in Blacktown)
Jacque and Debra were the most efficient, professional and dedicated business people that we’ve ever worked with. Using Debra’s local expertise, her discerning eye and attention to detail meant we found the perfect 2 bed sunny unit in an ideal location within our budget. Debra kept in regular contact with all the necessary parties from agents through to solicitors…she was friendly, warm-natured and her keen sense of property strategy was greatly appreciated throughout the search… Well done Jacque, Debra and the team at House Search Australia. You are highly recommended to any prospective property buyers for Sydney. Thankyou!
Anthea, West Pennant Hills
I am absolutely delighted with the services of House Search. I knew that it wouldn’t be easy to find a smaller home in the Hills district… and they were selling quickly. I also felt I needed to have someone to help me through the process, as I was doing it on my own and for the first time in 25 years! Debra acted as my buyer’s agent and she was wonderful. It was so good having someone on my side who knew real estate inside out. She pointed out little things that I would never have considered…she was with me every step of the way, answering all my questions by email and phone promptly.
Buying a new home is such a major undertaking and missing out on the right property would have been devastating. Jacque and Debra have helped me find the perfect home…I am looking forward to living there and will really enjoy making it my new place. So a big and sincere “Thank You” to you both. I enjoyed every minute of the hunt!
Matt and Vicki (purchased in Parramatta)
We would like to thank the team at House Search Australia particularly Cathy McGowan, for the work they performed in assisting us with searching and purchasing a property in Parramatta recently. We were immediately impressed with the level of professionalism from the first meeting, and Cathy continued to impress with her knowledge and understanding of the real estate market. She saved us an enormous amount of time and stress, by evaluating properties and only referring those where she saw value and which suited our brief.
Purchasing a property at Parramatta had been something we had been procrastinating about for some time. The volatile Sydney market is intimidating and purchasers are required to make snap decisions to secure a property. Cathy’s guidance and advice was invaluable to us here and gave us the confidence to act when the right place became available. We cannot recommend House Search Australia enough!
Kathy C and Andrew B, Turramurra (purchased in Asquith)
A belated and yet, heartfelt thanks for your time, expertise, professionalism, communication and guidance over the whole time we searched for and recently purchased an investment property. There is no way we could have achieved the excellent result without you!
We have no hesitation in recommending House Search Australia to other buyers. It has saved us an enormous amount of time and worry. Cathy McGowan, you are a gem! Thanks again!
Haeley, Sydney (purchased in Northbridge)
I am so glad that I chose House Search! We have purchased a house with the assistance of Cathy- at all times she was very efficient to work with, always professional and reliable, answered my many questions and was able to provide advice throughout the entire process. I would highly recommend House Search to any prospective buyers. Thankyou again Cathy!
Greg and Karyn, Temora (purchased in West Ryde)
“Jacque was simply invaluable in assisting us with our recent investment property purchase in Sydney. We left all the work in researching, locating and acquisition in her hands and found her knowledge of the Sydney market excellent. She was always available to discuss the search progress, was honest and upfront and her negotiation skills shone through in what was a real buyers market during our search. We have no hesitation in recommending her to any prospective buyer and will be using her services for the next investment property.”
Mandy, Sydney (purchased in Lavender Bay and Waitara)
Thankyou Jacque and Cathy AGAIN for your help in finding the right property for me! Cathy is very experienced, professional and extremely efficient. She also has great taste in property selection. I am very happy with both properties that I have purchased with House Search’s help and will definitely use their services again in the future.
Fred and Wendy, Castle Hill
“House Search has been a delight to work with, totally professional and totally committed with impeccable customer service, passion and talent which made our property purchase as painless as possible…Left to our own devices we would never have been able to consider this fabulous house and would have certainly over extended our budget without Jacque’s support. She held our hand the entire way, gave us so much of her time and invaluable knowledge so that we are now very comfortable and happy with our decision. Never did we expect to end up with a home of this quality in such a fabulous location. We would have no hesitation in making a recommendation and would use House Search again.”
Elaine and Ashley, Perth (purchased in Cherrybrook)
Ash and I live in Perth and recently bought our first property in Cherrybrook. As young professionals, our time was extremely limited to search for the right property- especially one in another state. That is why we decided to engage Jacque for Option 1. This is the best decision we made. Jacque’s knowledge of the Sydney market, dedication to finding a property that met our search criteria, exceptional communication skills, unwavering patience and agressive negotiation skills secured us an incredible property for a price that was much lower than the vendor’s asking price.
Jacque was recommended to us and we now unreservedly recommend her to our friends. Jacque will be our first call when we buy our next Sydney property. Thank you for an outstanding job!
Donovan (purchased in Blacktown)
“Jacque’s service is fantastic; in fact I honestly don’t know how it could be better. Her passion for property is evident from the second you meet her and I felt straight away that she understood what I was looking for. Once we selected a property, her army of professional contacts swung into action and made the purchase a breeze from start to finish. To top it off she negotiated down the purchase price by more than her entire fee! Thank you Jacque and HSA! You rock!”
Don and Geshani, Northmead (purchased in Baulkham Hills)
“We found Jacque’s services invaluable in our purchase and would not hesitate to recommend House Search to family and friends. She was able to quickly understand what type of home we had in mind, and ensured we didn’t waste any time inspecting any that didn’t meet our needs. She was always easy to access and made every endeavour to be present for important stages of the buying process. Buying our first home had always seemed like such a daunting task but with the help of House Search and Jacque, it was an enjoyable process- at every point she truly did advocate for us throughout.”
David, Brisbane (purchased in Bella Vista)
“I engaged the services of House Search to assist in procuring a Sydney investment property in 2008. The level of service received during the entire process was very high, from the initial meeting through to settlement of the property. Jacque’s knowledge of optimal criteria for selecting a property through her experience as a property investor was invaluable to the process. On a number of occasions Jacque could have taken the easy option however her priority was ensuring we secured the best property available. I would recommend House Search highly on this basis.”
Damien, Castle Hill
“Having your assistance was invaluable as your inside market information most definitely saved me money, returned to me in the purchase price. I also thank you for your ability to quickly pick up on what it was that I was actually looking for and then to be able to canvass the market for properties that fit my profile. Once again, thanks a lot!”
Damien and Aisling, Artarmon
“Put simply, selecting House Search Australia was one of the best decisions we ever made- without the team we wouldn’t own a house. From the initial meeting to the successful purchase took 3 months in total. Every step of the way the team were there to guide us, providing expert advice that fitted our specific needs… after several near misses Jacque managed to successfully secure our property in Artarmon. This was done in an extremely competitive and fast-paced market- despite this she managed to negotiate a price below market value on the first day the property was offered, all within our agreed budget. I can’t speak highly enough of the professionalism and service that the House Search team provide which made the whole process every straightforward for us. We learned so much from the team and look forward to partnering with them in the future for our next search. Best wishes and sincere thanks again.”
Vaani and Rahul, UK (purchased in Baulkham Hills)
We were referred to House Search by another buyers agent as they have expertise in the Hills district. As we are based in London it was quite important to us to build a rapport quickly, as we weren’t able to meet face-to-face. Right from the initial Skype calls we felt completely at ease with Jacque and Cathy’s approach to the whole process. Cathy was our point person and we were impressed with her translation of our brief, her knowledge of the local area the whole procedure in general. She was on the ball from the go and helped us secure a great property within a few weeks. We are very pleased to have had House Search as our buyer’s agent and would happily use them again, and recommend to friends.
Chris and Ee-lin, Melbourne (purchased in Quakers Hill)
“Chris and I found your house search service to be top-notch! Extremely professional, excellent and timely communication, and very well-informed. I especially found your regular summarised email updates to be of most value, especially the explanations on why a particular property was shortlisted or dismissed, as this assisted us in forming a much better idea of the area we were searching in.
Your assistance has been invaluable and Chris and I would definitely use your services again in the future. We would not hesitate to recommend you to anyone looking to purchase a property in Sydney. Thankyou once again!”
Brad, Cootamundra (purchased in Naremburn)
“I have no hesitation in recommending Jacque to anyone looking to purchase a property on the North Shore or the northern suburbs of Sydney. She is professional, enthusiastic and, despite her experience as a buyers agent, still gets a “buzz” from securing a property to match her clients wish list! From a financial viewpoint, I’m also confident that the property was secured for a great price, especially when comparing the sale to similar properties in the immediate vicinity- more than saving us the cost of House Search’s very reasonable search fee. Thanks Jacque!”
Anthony and Theresa, Box Hill
“Jacque was fantastic. We engaged her to negotiate on our behalf for a property that we’d had our eye on for months. She took the emotion out of the whole event and ran a very structured strategy, keeping us informed all along the way. When the house went to auction, Jacque bid and negotiated a very successful conclusion, which is an area in which we believe she excels. We have no hesitation in recommending House Search to anyone wishing to purchase a home, large or small.”
Jo and Andy, Wahroonga
Thankyou for finding us our home- we could not fault our experience with you at all. We found Cathy to be very professional and very easy to get on with. Her knowledge of the market and the buying process was invaluable in securing our property. The service she provided was well above our expectations and we would definitely recommend House Search’s services to anyone. Thankyou again.
Andrew and Shida, Hornsby (purchased in Roseville)
“Jacque and Theresa provided us with a level of service that went above and beyond our expectations. They have a very profound and up-to-date knowledge of the property market and their comments are always incisive, insightful and “value-add”. From scoping the search through to finding a managing agent, their expertise saved us many hours of valuable time, effort and money. Indeed, they actually made the whole process of searching for a house an enjoyable and also an educational experience.
Jacque and Theresa communicated with us on a regular basis and kept us informed of any developments (often on a daily basis). Their knowledge and experience helped us to secure our first home in an area that we originally thought would be beyond our budget. We simply could not have purchased our home without their assistance. We are glad that we engaged the services of House Search Australia, and we would highly recommend them to anyone looking for a property.”
Yuni, Sydney (purchased in Asquith)
“I am so glad that I used the services of House Search- I can highly recommend Jacque and her team. She is a great person to have on your side and I was impressed with her invaluable knowledge, experience and impeccable customer service. During six weeks of negotiation, she demonstrated her talent, professionalism, persuasion and more importantly, flexibility to adopt a different strategy that finally got us the property at the price we were very happy with. The outstanding result proves the value in paying House Search, as they’re in the market every day doing all the hard work. We look forward to utilizing their experience again. Many thanks!”
Wing and Cheryl, Northmead (purchased in Quakers Hill)
House searching is tedious and time consuming. Jacque did all the initial searching and inspecting, weeding out the lemons (and explained clearly why they were so) before driving us around to the worthy shortlisted candidates. Just imagine the headache if we’d had to do all this ourselves whilst doing our day jobs!
After finding the final house we wanted, Jacque was able to negotiate a very fair price- because she knows the bargaining points of property in question relative to the market of the area. We would have been unlikely to achieve this ourselves without that expert knowledge. Jacque was courteous and very prompt in answering our emails and phone calls (we did ask a lot of questions!). The subsequent buying experience proved us correct in hiring Jacque. It was money well spent. Most importantly, she earnt our trust; you know you are in good hands. If we had to buy a second house, we definitely would use Jacque’s services again.
Wenonah and Cuong, Adelaide (purchased in Northmead)
“This was our first interstate purchase and we needed someone who had to be informative and patient with us. Jacque Parker was an absolute pleasure to deal with. Nothing was too much trouble for her at all. She was very particular about her property choices, which suited us to a tee as we are fussy investors! She thoroughly described all pros and cons associated with each property inspected, listened to our concerns and answered all questions in detail. Frequency and regularity of communcation was exceptional. The whole process was smooth and efficient. I’d highly recommend House Search to anyone buying property.”
Suzanne, West Pennant Hills (purchased in Beecroft)
“Thankyou for the wonderful service you provided to secure our desired property at auction. Your knowledge, expertise, personable demeanor and bidding skills made the whole process less stressful for us. It confirmed my view that professionals, like you, add value. You clearly articulated your fees and what services would be provided. Importantly the fees are flat rather than a percentage of the property value, which we believe removes any conflicts of interests. It was great to know we had an expert representing our interests!”
Stephen (puchased in Quakers Hill)
“For me to enter the property market whilst working overseas was an impossible task. I just didn’t have the time, knowledge and energy to deal with real estate agents, so I acquired the assistance of a buyers agent. It wasn’t until my third attempt, however, that I found Jacque from House Search, who made the other two Sydney buyers agents I first started with look like “shiny suit salesmen” in comparison. Smooth talkers but poor performers. Over a period of 12 weeks, Jacque analyzed 77 properties and inspected 17 to determine if they would fit my requirements for an investment property…each week I received reports – it was obvious to me that local knowledge was very important. Without Jacque’s assistance, there is no doubt I would have overpaid due to competition pressure. I cannot speak highly enough of Jacque. I entrusted her with my most important investment to date and I will definitely be using her services again in the near future. Thank you!”
Sim Yun, Sydney (purchased in Pymble)
“We are extremely happy with Meredith’s service! We believe we wouldn’t have successfully secured the wonderful art deco home in a superb location (400m to train station in a prestigious street) without Meredith’s speedy actions. Not only did she arrange all the inspections quickly but her updates and feedback during the process meant we knew what was happening at all times.
This is the second time our family has used House Search’s professional services and we will definitely be using them again, an event we hope will happen very soon. Thankyou Meredith and House Search.”
Shelby, Hong Kong (purchased in Lane Cove)
“I’ve used Jacque on two occasions to purchase investment properties in Sydney now and have found her depth of experience as a buyers’ agent to be very reassuring and professional. She is very approachable, responsive and committed to providing a high level of service. This is particularly important because she makes you feel like a highly valued client, regardless of your budget. It’s clear that Jacque is passionate about what she does- her accolades are well deserved as she certainly strives to achieve optimum results for her clients.”
Shannon, Melbourne (purchased in Greenwich)
“I found Jacque and Theresa from House Search to be very professional buyers’ agents. I found their advice and experience to be invaluable in helping to secure a great property at a fantastic price in a quiet street in Greenwich, a leafy suburb close to the city centre.
On top of my own criteria House Search offered me their experience and knowledge on what they considered one should look for in finding a superior investment property.
The cost of using House Search more than paid for itself with the great negotiating skills Jacque and Theresa used, helping to secure my property at a very good price.
I plan one day in the future to buy another investment property in Sydney and House Search will be my first stop for advice on where I should buy and what I should pay.
Thanks for all your hard work!”
Sandra and Michael, Pennant Hills
“Thankyou again for making our recent home purchase a pleasurable event! Given we had been looking for almost 12 mths without success (including several failed auction and sale attempts) we were delighted when it took just over a month for you to find us our perfect home, not only in a great street but at a price at less than $100K under our budget! Your negotiation skills are top-class, your communication second to none and we now wonder why anyone would buy an investment property or home without using House Search. Having a professional on our side made all the difference.”
Rosamond, Mt Colah (purchased in Hornsby)
“I would like to say a huge THANKYOU for all your assistance with the purchase of my new home. At what was a very stressful time for me you provided reassurance, advice and support not only during the purchasing process but throughout the process of selling as well. You listened to my goals and needs, which you demonstrated that you understood very well. Your communication was exceptional and at all times you were professional, resulting in a terrific outcome! I have absolutely no hesitation in recommending your services to others. Thankyou so much for walking with me during my House Search.”
Robert, Croydon Park (purchased in Pendle Hill)
“As a time-poor professional looking to invest further in property, I found the services provided by House Search invaluable. Their professionalism and dedication in filtering prospective properties was outstanding. The friendly and efficient service provided ensured my objectives and requirements were satisfied. Clear communication, an excellent knowledge of area and commitment to ensuring I achieved the best deal possible was evident from Day One. I would not hesitate in recommending House Search to anyone looking for property.”
Rita, Bella Vista
“I had been planning the purchase of my new home for many years and had been thwarted by the pressure of work commitments and the time needed to go out and look at properties. I had specific requirements which meant that I would have needed to look at many homes in my quest. Jacque and Theresa took my wishlist and only showed me only those homes that suited. They listen and provide constant feedback, which is comforting when you hand over such a personal task. When it came time to negotiating price, I was impressed with the research and analysis in determining the “right” price for the property. Jacque is truly an expert at negotiation and I am more than happy with the final price.
Using House Search has saved me money, not only with the price, but also by buying quickly. I didn’t suffer any market price movements that might have occurred had I been forced to take the long route in doing it myself.
Thankyou Jacque and Theresa for your great personal service, for the constant contact and your genuine joy at reaching a fantastic conclusion in finding me my new dream home.
I will recommend you to everyone- you provide a great service.”
Paul B, Orange (purchased in St Leonards)
If you are looking to buy a property, you cannot go past House Search. Living in the country made it very difficult and expensive trying to search for and find an investment unit. Jacque could not have been more helpful in my endeavour to find a suitable property… When it came to negotiating prices with the agent, I thought she was extremely competent, certainly saving me money as she has great expertise in this area. I would highly recommend Jacque to prospective property investors.
Mike and Gill, Melbourne (purchased in St Ives)
We wholeheartedly recommend House Search Australia! We’ve just purchased a house with the assistance of Meredith from House Search after moving interstate, and having someone who was local to where we wanted to buy was vital. We have no doubt we wouldn’t have secured our home without Meredith and we are extremely grateful. Our purchase was crazy, as we ended up being in a “race to exchange” situation on an auction property which we both loved. Meredith assisted not only with inspections and negotiations but also a great deal of previously unanticipated running around. We were fully supported by her at all times and her insights and experience proved invaluable to us. Thankyou!
Kevin, Cremorne (purchased in Harris Park)
Being a first-time investor and with such conflicting and confusing information surrounding such a decision, I decided to engage the services of Jacque Parker from House Search. Right from the start, her experience and knowledge put me at ease as she listened to my wish list and worked out a game plan for me. It was a relief to know that there was someone experienced in charge of locating the best property for me. Throughout the process, Jacque was always available to answer my questions and provide advice. It was comforting to know what to look for and how to make changes. A great property was located within a few weeks, after having inspected several contenders. I’d highly recommend Jacque and House Search. The service is excellent and the support much appreciated. Thankyou Jacque!
Karen, Sydney (purchased in Kings Park)
“I’m very lucky to have found you and are very happy with your services! Being a first home buyer and having Cathy guide me through the whole process was wonderful. I’m thrilled that she was able to negotiate so successfully on this house- it has great potential for adding adding value and increasing rental yield. Looking forward to working with your team again on my next project in the near future.”
Jose and Maggie, Castle Hill
“On behalf of myself and Maggie, we would like to express our appreciation for the professional service provided in the recent purchase of our new home in the Hills area.
Your approach to evaluating and then negotiating the final price was very comforting to us as we knew at all times that we were dealing with a professional who had lots of experience. You kept us updated during the entire evaluation and negotiation process and quickly returned all our calls and emails.
Jacque is a woman of integrity and a pleasure to work with during what can be described as one of the most exciting/stressful times in your life. Fortunately for us, there was minimal stress since Jacque had everything so organised.
I recommend Jacque, without any reservations, to anyone interested in buying a new home and who doesn’t want emotions to get in the way of decision making.”
Jasmin and Peter, Baulkham Hills
We have been extremely pleased with the service you have provided us- we couldn’t have secured our “dream” house in today’s competitive market without your help. If it were left to us, we would have missed out or ended up paying too much. You took the stress out of the process and I’ve learnt a lot about the property market and how it works. If we were to ever purchase another property, we will certainly be coming to you for help. It’s been great dealing with you and and we will definitely be recommending House Search to everyone we know in the market. Thanks again.
Clare and Bevan, UK (purchased in Woollahra)
“We can’t recommend House Search highly enough as the best solution to finding a property whilst living overseas. We found Meredith and Jacque to be extremely professional. Their flexible approach to working with us and understanding our requirements made the whole experience feel seamless and hassle free.
Meredith did an exceptional job of filtering out those properties that weren’t right and only presenting us with those that really met our criteria. Her communication to us clearly laid out all the details necessary for us to make a fully informed decision on whether to make an offer, or pass on a property. Thanks to Meredith, we are back in the Sydney property market and didn’t need to be in Australia to achieve it. We would gladly share our personal experience of working with House Search Australia.”